校園垃圾分類(lèi)與跨文化溝通調(diào)查

1. 你的年級(jí)是? / What is your grade level?

大一 / Freshman大二 / Sophomore大三 / Junior大四 / Senior碩士研究生 / Master's student博士研究生 / Doctoral student

2. 你目前主要住在哪里? / Where do you currently live?

國(guó)定校區(qū)宿舍 / Guoding Campus dormitory武川校區(qū)宿舍 / Wuchuan Campus dormitory武東路校區(qū)宿舍 / Wudong Road Campus dormitory校外公寓/租房（學(xué)校附近） / Off-campus apartment (near SUFE)走讀（住家里，每天通勤） / Commuting from home

3. 你平均每周在校園內(nèi)（教學(xué)樓、食堂、圖書(shū)館、宿舍區(qū)等）丟棄生活垃圾的次數(shù)大約是? / On average, how many times per week do you dispose of waste on campus (teaching buildings, canteens, library, dorm areas, etc.)?

0-5次 / 0-5 times6-10次 / 6-10 times11-15次 / 11-15 times16次以上 / More than 16 times

4. 在日常生活中，你是否有意識(shí)地將垃圾進(jìn)行分類(lèi)后再丟棄? / In daily life, do you consciously sort your waste before discarding it?

每次都會(huì)分類(lèi) / Always sort大部分時(shí)候會(huì)分類(lèi) / Sort most of the time偶爾會(huì)分類(lèi) / Sort occasionally基本不分類(lèi) / Rarely sort

5. 你認(rèn)為自己對(duì)上海市垃圾分類(lèi)規(guī)則的了解程度如何? / How well do you understand Shanghai's waste sorting regulations?

非常了解（四種垃圾基本不會(huì)分錯(cuò)） / Very well (rarely make mistakes)比較了解（常見(jiàn)垃圾能分對(duì)，少數(shù)不確定） / Fairly well (can sort common items correctly)一般（知道大概，但常需要查） / Average (know the basics but often need to check)不太了解（只知道可回收和有害） / Not very well (only know recyclable and hazardous)完全不了解 / Not at all

6. 你平時(shí)通過(guò)什么渠道了解垃圾分類(lèi)知識(shí)?（可多選，最多4項(xiàng)） / Through which channels do you usually learn about waste sorting? (Multiple choice, up to 4)

學(xué)校海報(bào)/宣傳欄 / Campus posters/bulletin boards宿舍樓管/志愿者提醒 / Dormitory staff/volunteers微信/微博/抖音等社交媒體 / Social media (WeChat, Weibo, Douyin, etc.)垃圾分類(lèi)小程序/App / Waste sorting mini-program/App同學(xué)/朋友告知 / Told by classmates/friends其他（請(qǐng)簡(jiǎn)要說(shuō)明） / Other (please briefly specify)

7. 你是否有過(guò)海外交流、留學(xué)或長(zhǎng)期旅游的經(jīng)歷? / Have you ever had experience studying abroad, exchanging, or long-term travel overseas?

有（超過(guò)1個(gè)月） / Yes (more than 1 month)有（不足1個(gè)月） / Yes (less than 1 month)沒(méi)有 / No

下面是一些關(guān)于垃圾分類(lèi)的說(shuō)法，請(qǐng)根據(jù)你的真實(shí)想法選擇（1=非常不同意，5=非常同意）:我認(rèn)為垃圾分類(lèi)對(duì)保護(hù)環(huán)境很重要 / Please choose according to your true opinion (1=strongly disagree, 5=strongly agree): I think waste sorting is very important for protecting the environment.

8. 我覺(jué)得每次扔垃圾都要分類(lèi)很麻煩 / I think it is troublesome to sort waste every time.

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9. 即使沒(méi)人監(jiān)督，我也會(huì)認(rèn)真分類(lèi) / Even without supervision, I will sort waste carefully.

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10. 我不太確定分類(lèi)后的垃圾是否真的被回收利用 / I am not sure whether sorted waste is actually recycled.

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11. 如果看到別人沒(méi)有分類(lèi)，我會(huì)提醒或幫忙 / If I see someone not sorting, I will remind or help them.

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12. 我覺(jué)得垃圾分類(lèi)完全是浪費(fèi)時(shí)間，沒(méi)有任何意義 / I think waste sorting is a complete waste of time and meaningless.

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13. 我認(rèn)為遵守垃圾分類(lèi)規(guī)則是每個(gè)公民的責(zé)任 / I think following waste sorting rules is every citizen's responsibility.

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14. 在過(guò)去一個(gè)月里，你有沒(méi)有在校園里看到過(guò)其他同學(xué)（中國(guó)學(xué)生）不按規(guī)定分類(lèi)垃圾? / In the past month, have you seen other Chinese students on campus not sorting waste according to regulations?

經(jīng)常看到 / Often偶爾看到 / Occasionally很少看到 / Rarely從未注意過(guò) / Never noticed

15. 你認(rèn)為導(dǎo)致部分中國(guó)學(xué)生不按規(guī)定分類(lèi)的主要原因是什么?（選最主要的2項(xiàng)） / What do you think are the main reasons why some Chinese students do not sort waste properly? (Choose at most 2)

趕時(shí)間，顧不上 / In a hurry, no time不清楚某樣垃圾屬于哪一類(lèi) / Unsure which category an item belongs to覺(jué)得分不分類(lèi)無(wú)所謂 / Feel it doesn't matter whether they sort or not垃圾桶標(biāo)識(shí)不清或太亂 / Unclear or messy bin labels垃圾桶位置不方便/太遠(yuǎn) / Inconvenient or distant bin locations別人不分類(lèi)，我也不分 / Follow others who don't sort對(duì)回收效果不信任 / Distrust in recycling effectiveness

16. 如果學(xué)校在每個(gè)垃圾桶旁邊安裝一個(gè)語(yǔ)音提示（如“塑料瓶是可回收物”），你覺(jué)得對(duì)你有多大幫助? / If the school installs voice prompts next to each bin (e.g., "Plastic bottles are recyclable"), how helpful would it be for you?

很有幫助 / Very helpful有些幫助 / Somewhat helpful沒(méi)有幫助 / Not helpful不確定 / Not sure

17. 如果有一個(gè)手機(jī)小程序，拍照就能識(shí)別垃圾類(lèi)別并語(yǔ)音告知，你愿意使用嗎? / If there is a mobile mini-program that can identify waste category by taking a photo and give voice feedback, would you be willing to use it?

非常愿意 / Very willing比較愿意 / Somewhat willing無(wú)所謂 / Indifferent不太愿意 / Not very willing完全不愿意 / Not willing at all

18. 你聽(tīng)說(shuō)過(guò)學(xué)校的“環(huán)保志愿者”（在垃圾投放點(diǎn)指導(dǎo)分類(lèi)）嗎? / Have you heard of the school's "Environmental Volunteers" (who guide sorting at waste stations)?

經(jīng)常見(jiàn)到 / See them often偶爾見(jiàn)到 / See them occasionally聽(tīng)說(shuō)過(guò)，但沒(méi)注意過(guò) / Heard but never noticed完全沒(méi)聽(tīng)說(shuō)過(guò) / Never heard

19. 如果你遇到分類(lèi)困難，你會(huì)主動(dòng)問(wèn)志愿者或同學(xué)嗎? / If you have difficulty sorting, will you proactively ask volunteers or classmates for help?

一定會(huì)問(wèn) / Definitely will ask可能會(huì)問(wèn) / Might ask基本不會(huì)問(wèn) / Rarely ask看情況 / It depends

20. 你平均每周使用外賣(mài)/奶茶等一次性塑料杯或餐盒的次數(shù)是? / On average, how many times per week do you use disposable plastic cups or meal boxes (e.g., takeout, milk tea)?

0-2次 / 0-2 times3-5次 / 3-5 times6-9次 / 6-9 times10次及以上 / 10 times or more

21. 你在校園里（教室、食堂、宿舍區(qū)等）見(jiàn)到國(guó)際學(xué)生的頻率是? / How often do you see international students on campus (classrooms, canteens, dorm areas, etc.)?

每天都會(huì)見(jiàn)到 / Every day每周幾次 / Several times a week每月幾次 / Several times a month很少見(jiàn)到 / Rarely從未見(jiàn)過(guò) / Never

22. 根據(jù)你的觀察，你認(rèn)為國(guó)際學(xué)生在校園里垃圾分類(lèi)的執(zhí)行情況總體上如何? / Based on your observation, how would you rate international students' waste sorting performance on campus?

比中國(guó)學(xué)生做得好 / Better than Chinese students和中國(guó)學(xué)生差不多 / Similar to Chinese students不如中國(guó)學(xué)生 / Worse than Chinese students不同國(guó)家的學(xué)生差異很大 / Varies greatly among different nationalities不太清楚 / Not sure

23. 你覺(jué)得國(guó)際學(xué)生在垃圾分類(lèi)時(shí)可能遇到哪些困難?（可多選，最多4項(xiàng)） / What difficulties do you think international students may encounter when sorting waste? (Multiple choice, up to 4)

看不懂中文標(biāo)識(shí) / Cannot understand Chinese labels不清楚上海的分類(lèi)規(guī)則（和本國(guó)不同） / Unclear about Shanghai's sorting rules (different from home country)沒(méi)有養(yǎng)成分類(lèi)習(xí)慣 / Not used to sorting waste覺(jué)得分類(lèi)太麻煩 / Find sorting too troublesome缺少雙語(yǔ)指導(dǎo)信息 / Lack of bilingual guidance垃圾桶數(shù)量不足/分布不合理 / Insufficient or poorly located bins沒(méi)有志愿者或同學(xué)主動(dòng)解釋 / No volunteers or classmates proactively explain其他 / Other

24. 你認(rèn)為以下哪些文化差異最可能導(dǎo)致國(guó)際學(xué)生垃圾分類(lèi)困難?（可多選，最多3項(xiàng)） / Which of the following cultural differences do you think most likely cause difficulties for international students in waste sorting? (Multiple choice, up to 3)

分類(lèi)規(guī)則差異（本國(guó)沒(méi)有干濕垃圾/可回收物定義不同） / Differences in sorting rules (home country has no dry/wet separation or different definitions)溝通方式差異（中國(guó)人習(xí)慣委婉提醒，外國(guó)人更接受直接說(shuō)明） / Differences in communication style (Chinese tend to give subtle hints, while foreigners prefer direct explanation)責(zé)任意識(shí)差異（中國(guó)人更看重集體環(huán)境，外國(guó)人更看重個(gè)人便利） / Differences in sense of responsibility (Chinese value collective environment more, while foreigners value personal convenience)規(guī)則認(rèn)知差異（中國(guó)人認(rèn)為“必須遵守”，外國(guó)人認(rèn)為“自愿參與”） / Differences in rule perception (Chinese see sorting as mandatory, while foreigners see it as voluntary)沒(méi)有明顯差異 / No obvious differences沒(méi)考慮過(guò)這個(gè)問(wèn)題 / Haven't thought about it

25. 如果你要糾正國(guó)際學(xué)生的分類(lèi)錯(cuò)誤，你會(huì)選擇哪種溝通方式? / If you need to correct an international student's sorting mistake, which communication style would you choose?

直接指出:“這個(gè)垃圾應(yīng)該扔這里” / Directly point out: "This waste should go here"委婉提醒:“你看一下這個(gè)標(biāo)識(shí)，可能更準(zhǔn)確” / Subtle reminder: "Look at this label, it might be more accurate"示范操作:自己先扔一個(gè)，再告訴對(duì)方 / Demonstrate: sort one item correctly first, then tell them找志愿者幫忙，避免直接溝通 / Ask a volunteer for help to avoid direct communication不會(huì)糾正 / Would not correct

26. 你認(rèn)為學(xué)校是否應(yīng)該為國(guó)際學(xué)生提供專(zhuān)門(mén)的垃圾分類(lèi)指導(dǎo)（例如多語(yǔ)言海報(bào)、雙語(yǔ)語(yǔ)音提示）? / Do you think the school should provide dedicated waste sorting guidance for international students (e.g., multilingual posters, bilingual voice prompts)?

非常需要 / Very necessary比較需要 / Somewhat necessary不太需要 / Not very necessary完全不需要 / Not necessary at all

27. 如果學(xué)校安裝支持多語(yǔ)言的AI垃圾分類(lèi)助手，你認(rèn)為它最需要具備哪些對(duì)話功能?（可多選，最多3項(xiàng)） / If the school installs a multilingual AI waste sorting assistant, which dialogue functions do you think it most needs? (Multiple choice, up to 3)

多語(yǔ)言實(shí)時(shí)翻譯（中/英/日/韓等） / Real-time multilingual translation (Chinese/English/Japanese/Korean, etc.)文化適配的解釋方式（對(duì)不同國(guó)家學(xué)生用不同語(yǔ)氣） / Culturally adapted explanation styles (different tones for students from different countries)語(yǔ)音交互（不用打字，直接說(shuō)話提問(wèn)） / Voice interaction (ask questions by speaking, no typing)拍照識(shí)別+語(yǔ)音講解 / Photo recognition + voice explanation常見(jiàn)問(wèn)題自動(dòng)回復(fù) / Auto-reply to frequently asked questions其他 / Other

28. 你認(rèn)為AI助手的溝通語(yǔ)氣應(yīng)該是? / What communication tone do you think the AI assistant should have?

正式嚴(yán)謹(jǐn)（像老師講解規(guī)則） / Formal and serious (like a teacher explaining rules)友好親切（像同學(xué)幫忙） / Friendly and warm (like a classmate helping)簡(jiǎn)潔直接（只說(shuō)結(jié)果，不解釋?zhuān)?/ Concise and direct (only state the result, no explanation)幽默輕松（增加趣味性） / Humorous and light (add fun)

29. 總的來(lái)說(shuō)，你希望學(xué)校在垃圾分類(lèi)方面增加哪類(lèi)幫助?（單選） / Overall, what kind of help do you want the school to add regarding waste sorting? (Single choice)

更清晰的紙質(zhì)/電子標(biāo)識(shí) / Clearer paper/digital labelsAI智能識(shí)別（拍照/語(yǔ)音） / AI smart recognition (photo/voice)更多志愿者現(xiàn)場(chǎng)指導(dǎo) / More on-site volunteer guidance垃圾分類(lèi)積分獎(jiǎng)勵(lì) / Points-based reward system for sorting其他 / Other

30. 如果學(xué)校要改進(jìn)垃圾分類(lèi)，你更看重以下哪個(gè)方面?（選最重要的1項(xiàng)） / If the school wants to improve waste sorting, which aspect do you value most? (Choose the most important one)

便捷性（不花太多時(shí)間） / Convenience (does not take much time)教育性（讓人真正學(xué)會(huì)分類(lèi)） / Education (help people truly learn to sort)公平性（所有人包括國(guó)際學(xué)生都能輕松操作） / Fairness (everyone, including international students, can use it easily)監(jiān)督性（能發(fā)現(xiàn)不分類(lèi)的人） / Supervision (can identify those who don't sort)

31. 你愿不愿意參與一次校園垃圾分類(lèi)改進(jìn)實(shí)驗(yàn)（例如試用新的智能垃圾桶，并提供反饋）? / Would you be willing to participate in a campus waste sorting improvement experiment (e.g., trying new smart bins and providing feedback)?

非常愿意 / Very willing愿意 / Willing不一定 / Not sure不愿意 / Unwilling非常不愿意 / Very unwilling

32.

關(guān)于校園垃圾分類(lèi)（尤其是中外學(xué)生之間的差異），你還有補(bǔ)充嗎？（1）你觀察到國(guó)際學(xué)生最常分錯(cuò)的垃圾類(lèi)型是什么？（例如：外賣(mài)餐盒、紙巾、塑料瓶）（2）你對(duì)AI垃圾分類(lèi)助手的跨文化溝通功能有什么具體建議？ / (Optional) Do you have any additional comments about campus waste sorting (especially differences between Chinese and international students)? (1) What types of waste do you observe international students most often mis-sort? (e.g., takeout containers, tissues, plastic bottles). (2) Do you have any specific suggestions for the cross-cultural communication function of an AI waste sorting assistant?

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