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        品牌營銷線索對顧客忠誠度的影響:品牌個性和顧客滿意度的中介作用調查問卷

        尊敬的參與者:

        您的參與對本研究至關重要,填寫本問卷大約需要 15-20 分鐘。本次調查自愿參與、全程匿名,風險極低,所有回答將嚴格保密,僅用于學術研究。您可隨時退出調查或跳過任意題目,無需擔心產生任何后果。如對本次調查有任何疑問,歡迎通過郵箱:1218411953@qq.com 與我聯系。

        感謝您抽出寶貴時間參與調研!


        Dear Participant:

        Your participation is crucial to this research. Completing this questionnaire will take approximately 15-20 minutes. Participation in this survey is voluntary, completely anonymous, and carries extremely low risk. All answers will be kept strictly confidential and used solely for academic research. You may withdraw from the survey or skip any questions at any time without any consequences. If you have any questions about this survey, please contact me at 1218411953@qq.com.

        Thank you for taking the time to participate in the survey!


        篩選問卷

        Screening Questionnaire


        請在最符合您情況的選項方框內打勾(?)。

        Please respond to the following questions by placing a tick (?) in the box that best represents your answer.

        1. 您的年齡是否在18-60周歲之間?
        Are you between 18 and 60 years old?

        2. 您目前是否居住在中國的一線城市(北京、上海、廣州或深圳)?
        Are you currently living in one of China’s first-tier cities (Beijing, Shanghai, Guangzhou, or Shenzhen)?

        3. 您是否在過去12個月內購買或使用過中國運動服品牌(例如:安踏、李寧、特步、361°、匹克)的產品?
        Have you purchased or used Chinese sportswear brands (e.g., Anta, Li-Ning, Xtep, 361°, Peak) within the past 12 month?

        4. 您是否有關注或與中國運動服品牌進行互動的經驗?
        Do you have experience paying attention to or interacting with Chinese sportswear brands?

        5. 您是否在社交媒體上關注任何運動服品牌代言人?
        Do you follow any sportswear brand ambassadors on social media?

        6. 請確認您之前未參與過本次問卷調查。
        Please confirm that you have not participated in this survey before.

        若您符合以上全部條件,可繼續填寫問卷后續部分。同意完成即表示您自愿參與本研究。參與完全自愿,選擇不參與不會帶來任何負面影響。提交問卷前,您可隨時關閉頁面退出研究,退出后您的所有回答將不會被記錄或用于分析。

        If you meet all the criteria outlined above, you may proceed to the subsequent sections of the questionnaire. By agreeing to complete the survey, you are providing your voluntary consent to participate in this research project. Participation is entirely voluntary, and you may choose not to take part without experiencing any negative consequences. You also retain the right to withdraw from the study at any time prior to submitting the questionnaire simply by closing the survey window. If you withdraw before submission, none of your responses will be recorded or used for analysis.

        人口統計信息
        Demographic

        請打勾或填寫相應內容。

        Tick/write your answer to the following questions.

        1. 性別 Gender

        2. 常住城市 City of residence

        3. 年齡 Age
        4. 月收入 Monthly Income

        5. 您多久穿一次運動服?
        How often do you wear sportswear?

        6. 過去12個月內購買運動服產品的頻率。
        Sportswear product purchase frequency in the past 12 month.

        7. 您最常購買或關注的中國運動服品牌是哪個?(可多選)
        Which Chinese sportswear brand do you purchase or pay attention to most frequently?(Multiple allowed)

        8. 您主要通過哪些平臺獲取中國運動服品牌的信息?(可多選)
        Which platform do you mainly use to obtain information about Chinese sportswear brands? (Multiple allowed)

        9. 對您偏好的運動服品牌代言人有多熟悉?
        How familiar are you with the brand ambassador of your preferred sportswear brand?
        10. 您參與過以下哪些與中國運動服品牌相關的活動?(可多選)
        Which of the following activities have you participated in related to Chinese sportswear brands? (Multiple allowed)
        量表選項
        Scale items

        請根據您對國產運動品牌的認知與體驗,對下列表述表明您的認同程度。采用7點李克特量表:1=完全不認同,7=完全認同。

        Based on your current understanding and experience with Chinese sportswear brands, please indicate the degree to which you agree or disagree with each of the following statements. Please use a 7-point response scale to express your dissenting opinion, where "1" indicates "strongly disagree" and "7" indicates "strongly agree".

        品牌代言人 Brand ambassador

        BA1. 品牌代言人對運動服產品具有專業知識。
        The brand ambassador is knowledgeable about sportswear products.
        BA2. 品牌代言人為運動服產品提供了有用的信息。
        The brand ambassador provides useful information about sportswear products.
        BA3. 品牌代言人是值得信賴的。
        The brand ambassador is trustworthy.
        BA4. 品牌代言人是真誠的。
        The brand ambassador is sincere.
        BA5. 品牌代言人與該運動服品牌具有良好的營銷契合度。
        The brand ambassador is a good marketing fit for the sportswear brand.
        BA6. 品牌代言人的形象與該運動服品牌的營銷形象高度一致。
        The image of the brand ambassador aligns well with the marketing image of the sportswear brand.
        品牌故事 Brand Storytelling
        BS1. 這個品牌故事清晰地解釋了品牌行為和品牌身份背后的原因。
        This brand storytelling clearly explained the reasons behind the brand’s actions and identity.
        BS2. 該品牌故事從開頭到結尾都以清晰且有條理的方式呈現了品牌。
        This brand storytelling presented the brand in a clear and well-structured way from introduction to conclusion.
        BS3. 這個品牌故事對我來說具有個人意義。
        The brand story felt personally meaningful to me.
        BS4. 在觀看該品牌故事后,我認為這個品牌符合我的生活方式。
        After viewing the brand story, I could see this brand fitting into my life.
        BS5. 在觀看該運動服品牌故事后,我產生了強烈的情感感受。
        After seeing the sportswear brand story, I had intense feelings.
        BS6. 該運動服品牌故事中的情感元素使我更加喜歡這個品牌。
        The emotional aspect of the sportswear brand story leads me to like the brand.
        品牌文化 Brand culture
        BCU1. 這個運動服品牌真實地體現了重要的文化價值。
        This sportswear brand genuinely reflects important cultural values.
        BCU2. 該運動服品牌的文化真實性提升了其品牌聲望。
        The cultural authenticity of this sportswear brand enhances its prestige.
        BCU3. 這個運動服品牌具有獨特的文化形象。
        This sportswear brand has a distinctive cultre image.
        BCU4. 我與這個運動服品牌所代表的文化有著密切的聯系。
        I feel closely connected to the culture represented by this sportswear brand.
        BC5. 我有興趣進一步了解這個運動服品牌所代表的文化認同。
        I am interested in learning more about the cultural identity represented by this sportswear brand.
        BCU6. 如果我認同這個運動服品牌所代表的文化,我會感到自豪。
        I would feel proud to identify with the culture represented by this sportswear brand.
        品牌共創 Brand co-creation
        BCC1. 我喜歡分享自己對這個運動服品牌的看法。
        I like sharing my opinions about this sportswear brand.
        BCC2. 我會參與這個運動服品牌組織的活動或推廣活動。
        I participate in activities or campaigns organized by this sportswear brand.
        BCC3. 我喜歡參與這個運動服品牌的社群。
        I enjoy being involved in this sportswear brand’s community.
        BCC4. 我可以通過數字平臺輕松與這個運動服品牌進行互動。
        I can easily interact with this sportswear brand through digital platforms.
        BCC5. 我與這個運動服品牌之間的互動讓我覺得很有意義。
        My interactions with this sportswear brand feel meaningful.
        BCC6. 通過與這個運動服品牌的互動,我對該品牌產生了聯系感。
        I feel connected to this sportswear brand through my interactions with it.
        品牌個性 Brand personality
        BP1. 這個運動服品牌看起來是可靠的。
        This sportswear brand appears reliable.
        BP2. 這個運動服品牌似乎能夠提供高質量的產品。
        This sportswear brand seems capable of delivering high-quality products.
        BP3. 這個運動服品牌展現了其在運動服行業中的專業能力。
        This sportswear brand demonstrates expertise in the sportswear industry.
        BP4. 這個運動服品牌給人一種時尚潮流的感覺。
        This sportswear brand feels trendy.
        BP5. 這個運動服品牌展現出充滿活力的形象。
        This sportswear brand appears energetic.
        BP6. 這個運動服品牌能夠帶來一種充滿熱情的感覺。
        This sportswear brand creates a sense of enthusiasm.
        消費者滿意度 Customer satisfaction
        CS1. 這個運動服品牌符合我的期望。
        This sportswear brand meets my expectations.
        CS2. 我對這個運動服品牌所提供的價值感到滿意。
        I am satisfied with the value offered by this sportswear brand.
        CS3. 總體而言,我對這個運動服品牌感到滿意。
        I feel happy with this sportswear brand overall.
        CS4. 這個運動服品牌提供了令人滿意的消費體驗。
        This sportswear brand provides satisfying consumer experience.
        CS5. 即使存在其他類似品牌,我仍然更愿意購買這個運動服品牌的產品。
        I would rather purchase this sportswear brand even if there were other similar brands.
        品牌忠誠度 Brand loyalty
        BL1. 我認為自己對這個運動服品牌是忠誠的。
        I consider myself loyal to this sportswear brand.
        BL2. 與競爭品牌相比,我更偏好這個運動服品牌。
        I prefer this sportswear brand over competing brands.
        BL3. 我對這個運動服品牌持有積極的態度。
        I have a positive attitude toward this sportswear brand.
        BL4. 與其他品牌相比,我在這個運動服品牌上的消費更多。
        I spend more on this sportswear brand compared to other brands.
        BL5. 我愿意向他人推薦這個運動服品牌。
        I would recommend this sportswear brand to others.
        BL6. 我可能會繼續購買這個運動服品牌的產品。
        I am likely to continue purchasing from this sportswear brand.
        客戶體驗管理 復制此問卷
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